The most important metric for comparing solar options is price per watt (PPW). It levels the playing field, allowing you to compare the value of systems of different sizes. As system size increases, PPW should decrease.
The most important metric for comparing solar options is price per watt (PPW). It levels the playing field, allowing you to compare the value of systems of different sizes. As system size increases, PPW should decrease.
Evaluating the best solar companies is no easy task. Simply reading reviews online shows only one thing -- which companies are good at managing their image, not necessarily their quality. Solar isn’t like buying a product off the shelf; it’s a custom construction project. Things come up in construction that leave customers upset. Even top-rated home builders can receive mixed reviews.
So, how do we cut through the noise?
We focus on five key factors that really matter when it comes to the quality, service, and reliability of a solar company. Here’s how we break it down:
Price per Watt (PPW):This is the standard metric that shows how much you are being charged per watt of energy capacity. Larger systems generally have a lower PPW compared to smaller systems. While smaller systems cost less overall, they typically have a higher cost per watt due to fixed expenses such as travel, on-site crew, customer service, permits (95% of which aren’t priced based on size), engineering, and NEM (Net Energy Metering) work.
Transparency:Upfront pricing, clearly available contract terms, and detailed equipment offerings are crucial. There’s no reason to hide this information behind a smooth-talking sales rep. Transparency builds trust.
Warranty:Not all warranties are equal. Be cautious and examine the fine print to ensure the warranty offers genuine protection. (Hint: If it seems too good to be true, it typically is.)
Product Offering:This focuses on the hardware. You might be surprised to learn that we don’t favor any specific solar panel brand. Many panels perform well, and they are rarely the source of problems. Instead, inverters and batteries are far more critical to the overall performance and reliability of your solar system.
Speed:Speed isn't everything, but it can sure be a poor customer experience if the solar company you choose is slow as rocks. Remain cautious of installers who skip or delay permitting to expedite installation. This practice, which prioritizes quick results over compliance, is unsustainable and can lead to fines or other issues down the road.
Customer Service:Solar installation is a 2-4 month journey. We evaluate how quickly and effectively companies respond to customer inquiries, provide updates on project status, and address issues like leaks. Timely and reliable customer support can make all the difference in your solar journey.
Our Evaluation Criteria
Evaluating the best solar companies is no easy task. Simply reading reviews online shows only one thing -- which companies are good at managing their image, not necessarily their quality. Solar isn’t like buying a product off the shelf; it’s a custom construction project. Things come up in construction that leave customers upset. Even top-rated home builders can receive mixed reviews.
So, how do we cut through the noise?
We focus on five key factors that really matter when it comes to the quality, service, and reliability of a solar company. Here’s how we break it down:
Price per Watt (PPW):This is the standard metric that shows how much you are being charged per watt of energy capacity. Larger systems generally have a lower PPW compared to smaller systems. While smaller systems cost less overall, they typically have a higher cost per watt due to fixed expenses such as travel, on-site crew, customer service, permits (95% of which aren’t priced based on size), engineering, and NEM (Net Energy Metering) work.
Transparency:Upfront pricing, clearly available contract terms, and detailed equipment offerings are crucial. There’s no reason to hide this information behind a smooth-talking sales rep. Transparency builds trust.
Warranty:Not all warranties are equal. Be cautious and examine the fine print to ensure the warranty offers genuine protection. (Hint: If it seems too good to be true, it typically is.)
Product Offering:This focuses on the hardware. You might be surprised to learn that we don’t favor any specific solar panel brand. Many panels perform well, and they are rarely the source of problems. Instead, inverters and batteries are far more critical to the overall performance and reliability of your solar system.
Speed:Speed isn't everything, but it can sure be a poor customer experience if the solar company you choose is slow as rocks. Remain cautious of installers who skip or delay permitting to expedite installation. This practice, which prioritizes quick results over compliance, is unsustainable and can lead to fines or other issues down the road.
Customer Service:Solar installation is a 2-4 month journey. We evaluate how quickly and effectively companies respond to customer inquiries, provide updates on project status, and address issues like leaks. Timely and reliable customer support can make all the difference in your solar journey.
A Quick Warning on Choosing Solar Companies
2023 and 2024 were tough years for the solar industry—a real "weeding out" period. A lot of well-known companies, including many that topped "best solar companies" lists on other sites, have gone out of business. Big names like SunPower (public), Titan, Sunworks, Lumio, Infinity Energy, Erus Energy, Suntuity, Vision Solar, Solcius, Kayo Energy, iSun, ADT Solar, and Solarworks—many of which did billions in sales and installations—couldn’t stay afloat.
It’s not because they were clueless; solar is just a tough business. Too much value goes to sales reps, leaving installers struggling with unsustainable warranties or pricing.
Our top pick, Project Solar, handles things differently. They don’t do the installations themselves. Instead, they carefully vet the solar installers they work with and back it all up with their own double-backed warranty. This means you get twice the protection and insulation from the challenges that come with large-scale solar installations. It’s a smarter way to do solar.
A Quick Warning on Choosing Solar Companies
2023 and 2024 were tough years for the solar industry—a real "weeding out" period. A lot of well-known companies, including many that topped "best solar companies" lists on other sites, have gone out of business. Big names like SunPower (public), Titan, Sunworks, Lumio, Infinity Energy, Erus Energy, Suntuity, Vision Solar, Solcius, Kayo Energy, iSun, ADT Solar, and Solarworks—many of which did billions in sales and installations—couldn’t stay afloat.
It’s not because they were clueless; solar is just a tough business. Too much value goes to sales reps, leaving installers struggling with unsustainable warranties or pricing.
Our top pick, Project Solar, handles things differently. They don’t do the installations themselves. Instead, they carefully vet the solar installers they work with and back it all up with their own double-backed warranty. This means you get twice the protection and insulation from the challenges that come with large-scale solar installations. It’s a smarter way to do solar.
Project Solar is making waves in the solar industry with its focus on affordability and customer empowerment. They offer both DIY and full-service solar installations, giving customers flexibility and control over their solar journey. Known for their competitive pricing and transparent online process, they aim to simplify solar adoption. Project Solar operates in 33 states and has the broadest reach of anyone on this list. They have a robust warranty called SolarCare that provides a 25-year production warranty, offering peace of mind to homeowners seeking a reliable and cost-effective path to clean energy.
Title
Equipment
Panels: Various Tier-1, depending on stock (QCells, Trinas, Jinkos, Mission) Inverters: Tesla, Solar Edge, Enphase (primary) Battery: Tesla Powerwall, SolarEdge, Enphase IQ5, EP Cube
Title
Warranty
25 year production warranty, 10 year workmanship, 25 year manufacturer hardware warranty
Title
States of Operation
AK, AR, AZ, CA, CO, CT, DE, FL, GA, HI, ID, IL, MA, MD, ME, MI, MO, MT, NC, NH, NJ, NM, NY, OH, OK, OR, PA, RI, SC, TX, UT, VA, VT, WA, WI, PR
Title
DIY Offering
Yes
Title
Years in Business
5
Title
Financial Backing
Series A, $25 Raised, Left Lane Capital, Hanwha Investments
Project Solar's Solar Care™ warranty provides comprehensive 25-year coverage for your solar system, including equipment, labor, and performance. They guarantee production, meaning if your system underperforms, you'll receive a check for the difference. The performance schedule is spelled out in the contract. SolarCare also covers roof penetrations for leaks and protects against installer bankruptcy or non performance - essentially providing double the protection. Additionally, Solar Care offers cancellation protection and price-lock guarantees, ensuring long-term peace of mind and protection for your solar investment.
Project Solar works as a solar conceirge, broker, and warranty provider. They don't own crews directly, but they do manage the independant installers on your behalf. In many cases, Project Solar also precures the equipment directly. They leverage their buying power nationwide to deliver the lowest cost solar offer. It's also nice to have separation between warranty and installer as we've seen record number of installers go out of business in the last few years - leaving non-Project Solar customers holding the bag. Source: Project Solar
Just had my panels installed, and it was an excellent overall experience. From working with the project designer, to the customer rep assigned to me, to the actual installers themselves. Everyone was very professional and made sure I was satisfied and got exactly what I wanted. I specifically want to shout out Sage, who checked in at every step of the project and answered all my questions! That made the whole experience much better and easier.
- Cody R.
The process from application to survey to design and approval has been smooth. The team has worked well with me to design the best possible outcome, both aesthetically as well as of course power generation. Job was completed beautifully, and the power generation matches the specifications exactly. Very good service; highly recommend!
- Ryan C.
Project solar made the process very easy, and while timelines are truly dependent on so many factors, often ones that are beyond their control, it was a genuinely quick process in our case. From signing up for inquiry, site survey, waiting for design plans, approvals and installations, we were informed about every step of the way through a portal system and timeline feature. It was neat to have access to each step of the process. Every time I emailed with questions, I was answered in a reasonable time. Thank you project solar! You al did a great job.
Project Solar is making waves in the solar industry with its focus on affordability and customer empowerment. They offer both DIY and full-service solar installations, giving customers flexibility and control over their solar journey. Known for their competitive pricing and transparent online process, they aim to simplify solar adoption. Project Solar operates in 33 states and has the broadest reach of anyone on this list. They have a robust warranty called SolarCare that provides a 25-year production warranty, offering peace of mind to homeowners seeking a reliable and cost-effective path to clean energy.
Title
Equipment
Panels: Various Tier-1, depending on stock (QCells, Trinas, Jinkos, Mission) Inverters: Tesla, Solar Edge, Enphase (primary) Battery: Tesla Powerwall, SolarEdge, Enphase IQ5, EP Cube
Title
Warranty
25 year production warranty, 10 year workmanship, 25 year manufacturer hardware warranty
Title
States of Operation
AK, AR, AZ, CA, CO, CT, DE, FL, GA, HI, ID, IL, MA, MD, ME, MI, MO, MT, NC, NH, NJ, NM, NY, OH, OK, OR, PA, RI, SC, TX, UT, VA, VT, WA, WI, PR
Title
DIY Offering
Yes
Title
Years in Business
5
Title
Financial Backing
Series A, $25 Raised, Left Lane Capital, Hanwha Investments
Project Solar's Solar Care™ warranty provides comprehensive 25-year coverage for your solar system, including equipment, labor, and performance. They guarantee production, meaning if your system underperforms, you'll receive a check for the difference. The performance schedule is spelled out in the contract. SolarCare also covers roof penetrations for leaks and protects against installer bankruptcy or non performance - essentially providing double the protection. Additionally, Solar Care offers cancellation protection and price-lock guarantees, ensuring long-term peace of mind and protection for your solar investment.
Project Solar works as a solar conceirge, broker, and warranty provider. They don't own crews directly, but they do manage the independant installers on your behalf. In many cases, Project Solar also precures the equipment directly. They leverage their buying power nationwide to deliver the lowest cost solar offer. It's also nice to have separation between warranty and installer as we've seen record number of installers go out of business in the last few years - leaving non-Project Solar customers holding the bag. Source: Project Solar
Just had my panels installed, and it was an excellent overall experience. From working with the project designer, to the customer rep assigned to me, to the actual installers themselves. Everyone was very professional and made sure I was satisfied and got exactly what I wanted. I specifically want to shout out Sage, who checked in at every step of the project and answered all my questions! That made the whole experience much better and easier.
- Cody R.
The process from application to survey to design and approval has been smooth. The team has worked well with me to design the best possible outcome, both aesthetically as well as of course power generation. Job was completed beautifully, and the power generation matches the specifications exactly. Very good service; highly recommend!
- Ryan C.
Project solar made the process very easy, and while timelines are truly dependent on so many factors, often ones that are beyond their control, it was a genuinely quick process in our case. From signing up for inquiry, site survey, waiting for design plans, approvals and installations, we were informed about every step of the way through a portal system and timeline feature. It was neat to have access to each step of the process. Every time I emailed with questions, I was answered in a reasonable time. Thank you project solar! You al did a great job.
- Robbert W.
#2- Blue Raven Solar
Overview
Warranty
Reviews
Summary of Blue Raven Solar
Coming in at the #2 best solar company in the United States is Blue Raven Solar. Blue Raven Solar is a rapidly growing residential solar company that aims to make home solar accessible and affordable. They offer a simple and streamlined process, with a focus on customer satisfaction and high-quality installations. Known for their "no-money-down" options and strong customer service, they primarily operate in the Midwest and some Southern states. They provide a comprehensive range of services, from system design and installation to financing and monitoring, making going solar a smooth experience for homeowners. NEW WARNING - Blue Raven Solar was sold to SunPower in 2022. In 2024, SunPower sold Blue Raven out of bankruptcy to Complete Solaria, who has really struggled. The future of Blue Raven is TBD.
Title
Equipment
Panels: Various Tier-1 Inverters: Enphase Batteries: FranklinWH, Tesla Powerwall
AZ, CO, FL, ID, IL, IN, KS, KY, MI, MN, MO, MS, NC, NE, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY
Title
DIY Offering
No
Title
Years in Business
10
Title
Financial Backing
Originally backed by Peterson Partners, acquired by SunPower in 2021 and later sold to Complete Solaria in 2024 during SunPower's bankruptcy.
25-Year Equipment Warranty
Covers manufacturer defects in solar panels and microinverters, ensuring long-term functionality.
10-Year Workmanship Warranty
Protects against installation-related issues, including design, installation, and roof penetrations, for a decade.
2-Year Production Guarantee
Assures your system will produce the estimated energy output. If it underperforms by more than 15% over 18 months, Blue Raven will address the shortfall.
From start to finish they have been very communicative and informational about how they could save us money via solar, and how the whole process works. Then when they came to install the panels they worked fast and efficiently. They originally said it could take from 7 AM - 5 PM to do so, but they were done around noon. They were also very respectful of our space while we were there.
- Devyn L.
As if it wasn't annoying enough to have people coming to my house unsolicited, now I'm getting phone calls from India soliciting Blue Raven. What a trash company. If you're going to use these stupid call centers realize youre damaging your reputation in the process.
Any desire I had to work with you immediately left the moment I had some phone center dude hang up on me after I gave him the courtesy of at least entertaining his pitch for 10 mins because I said I wasn't interested.
- Brandon T.
#2- Blue Raven Solar
Overview
Warranty
Reviews
Summary of Blue Raven Solar
Coming in at the #2 best solar company in the United States is Blue Raven Solar. Blue Raven Solar is a rapidly growing residential solar company that aims to make home solar accessible and affordable. They offer a simple and streamlined process, with a focus on customer satisfaction and high-quality installations. Known for their "no-money-down" options and strong customer service, they primarily operate in the Midwest and some Southern states. They provide a comprehensive range of services, from system design and installation to financing and monitoring, making going solar a smooth experience for homeowners. NEW WARNING - Blue Raven Solar was sold to SunPower in 2022. In 2024, SunPower sold Blue Raven out of bankruptcy to Complete Solaria, who has really struggled. The future of Blue Raven is TBD.
Title
Equipment
Panels: Various Tier-1 Inverters: Enphase Batteries: FranklinWH, Tesla Powerwall
AZ, CO, FL, ID, IL, IN, KS, KY, MI, MN, MO, MS, NC, NE, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY
Title
DIY Offering
No
Title
Years in Business
10
Title
Financial Backing
Originally backed by Peterson Partners, acquired by SunPower in 2021 and later sold to Complete Solaria in 2024 during SunPower's bankruptcy.
25-Year Equipment Warranty
Covers manufacturer defects in solar panels and microinverters, ensuring long-term functionality.
10-Year Workmanship Warranty
Protects against installation-related issues, including design, installation, and roof penetrations, for a decade.
2-Year Production Guarantee
Assures your system will produce the estimated energy output. If it underperforms by more than 15% over 18 months, Blue Raven will address the shortfall.
From start to finish they have been very communicative and informational about how they could save us money via solar, and how the whole process works. Then when they came to install the panels they worked fast and efficiently. They originally said it could take from 7 AM - 5 PM to do so, but they were done around noon. They were also very respectful of our space while we were there.
- Devyn L.
As if it wasn't annoying enough to have people coming to my house unsolicited, now I'm getting phone calls from India soliciting Blue Raven. What a trash company. If you're going to use these stupid call centers realize youre damaging your reputation in the process.
Any desire I had to work with you immediately left the moment I had some phone center dude hang up on me after I gave him the courtesy of at least entertaining his pitch for 10 mins because I said I wasn't interested.
- Brandon T.
#3 - Axia by Qcells
Overview
Warranty
Reviews
Summary of Axia by Qcells
Axia by Qcells is the direct-to-consumer solar division of Qcells North America, a subsidiary of the Hanwha Corporation. Qcells is a leading solar panel manufacturer, accounting for over 30% of the U.S. residential solar market, making Axia a reputable option backed by a leading manufacturer. However, potential customers should be aware of the mixed feedback regarding customer service and ensure clear communication throughout the installation process.
25-Year Product Warranty and 25-Year Workmanship Warranty
Title
States of Operation
CA, TX, FL
Title
DIY Offering
No
Title
Years in Business
4
Title
Financial Backing
Backed by Qcells and Hanwha Corporation, a Fortune Global 500 company.
25-Year Product Warranty
Panels and inverters both come with a 25-year warranty through their respective manufacturers. Their panels also include a 30-year performance warranty.
25-Year Workmanship Warranty
Covers repairs, replacements, and labor for the installation of covered solar systems for 25 years.
12-Year Battery Warranty
Batteries will come with a 12-year manufacturer's warranty, and they include a 10-year workmanship warranty for roof penetrations.
Extended Warranties
Qcells offers extended warranties for its Q.HOME CORE residential energy storage system of up to 15 years.
Had a very good experience with Vanessa O. When it came to scheduling and her being on top of our project. We had a few issues with the installers getting the system to pass inspection but Vanessa helped every step of the way getting things resolved. Our system is up and running perfectly.
- Janet O.
We had a few adjustments to the original project but all was communicated in advance.
- Paul B.
#3 - Axia by Qcells
Overview
Warranty
Reviews
Summary of Axia by Qcells
Axia by Qcells is the direct-to-consumer solar division of Qcells North America, a subsidiary of the Hanwha Corporation. Qcells is a leading solar panel manufacturer, accounting for over 30% of the U.S. residential solar market, making Axia a reputable option backed by a leading manufacturer. However, potential customers should be aware of the mixed feedback regarding customer service and ensure clear communication throughout the installation process.
25-Year Product Warranty and 25-Year Workmanship Warranty
Title
States of Operation
CA, TX, FL
Title
DIY Offering
No
Title
Years in Business
4
Title
Financial Backing
Backed by Qcells and Hanwha Corporation, a Fortune Global 500 company.
25-Year Product Warranty
Panels and inverters both come with a 25-year warranty through their respective manufacturers. Their panels also include a 30-year performance warranty.
25-Year Workmanship Warranty
Covers repairs, replacements, and labor for the installation of covered solar systems for 25 years.
12-Year Battery Warranty
Batteries will come with a 12-year manufacturer's warranty, and they include a 10-year workmanship warranty for roof penetrations.
Extended Warranties
Qcells offers extended warranties for its Q.HOME CORE residential energy storage system of up to 15 years.
Had a very good experience with Vanessa O. When it came to scheduling and her being on top of our project. We had a few issues with the installers getting the system to pass inspection but Vanessa helped every step of the way getting things resolved. Our system is up and running perfectly.
- Janet O.
We had a few adjustments to the original project but all was communicated in advance.
- Paul B.
#4 - Palmetto
Overview
Warranty
Reviews
Summary of Palmetto
Palmetto Solar serves homeowners in 19 states across the U.S., in early 2025, the company secured over $1.2 billion to fund its LightReach program, which allows homeowners to install solar panels and storage systems with no upfront costs through Power Purchase Agreements (PPAs).
Customer feedback on Palmetto Solar is a mixed bag. Many customers appreciate the efficient installations and noticeable savings on energy bills, but some have faced frustrations with communication and delays. Moving forward, Palmetto’s success will hinge on its ability to stand out in a competitive market by offering fair pricing, excellent customer service, and reliable products.
Title
Equipment
Panels: Qcells and REC Alpha Pure Black Inverters: Enphase microinverters or SolarEdge inverters Batteries: Sonnen and Tesla
AZ, CA, CO, CT, FL, GA, IL, MD, NV, NH, NJ, NM, NC, PA, RI, SC, TX, UT
Title
DIY Offering
No
Title
Years in Business
13 Years
Title
Financial Backing
Palmetto's LightReach program is backed by $1.2 billion in investments from Morgan Stanley, Truist Bank, and other financial partners.
25-Year Product Warranty
25-year product warranty and a 25-year linear performance guarantee, ensuring panels maintain optimal efficiency over time.
12-Year Inverter Warranty
Standard warranty of 12 years, covering potential defects and ensuring reliable energy conversion.
12-Year Inverter Warranty
10-year warranty on installation quality, safeguarding against issues arising from the installation process.
Additionally, Palmetto offers the Palmetto Protect service, providing proactive system monitoring, maintenance, and support to maximize system performance and longevity.
I’ve had solar panels from Palmetto for a smidge under one year now. Late October 2023 install and early October 2024 review. I feel that overall my experience is a positive one, but there are several things I as a potential customer could have done better on, and a few the company could have done better on. First, the sales process. They’re not pushy. It was an efficient process from deciding to go with them until the panels were installed. And generally I am satisfied. However, one point of contention I have is they could have explained the rebate process better. We decided to go to solar because of a generous federal rebate which the salesman made it seem like we would be getting cash back which we could either put towards the cost of the system or keep. And come to find out, the rebate is in the form of a tax credit. Not a “discount” like we were led to believe. Furthermore, that tax credit only applies if you owe on your taxes. So if you’re getting a refund, you’re not able to take advantage of the credit. However, that credit does apply until it runs out (I think). Next up, they wanted an energy bill so they could estimate how many solar panels we would need. So we gave them our latest energy bill, which happened to be September and we hadn’t really used a large amount of energy. It would be far more helpful if they asked for a years worth of energy bills so they could get a more accurate picture of our households energy consumption. If they insist on going one bill, make sure you are giving them a bill with a lot of power usage so you are getting an adequate amount of panels installed. My next gripe ties directly into the last one; our energy bill is not zero as promised. We still get a bill from Duke power, albeit a greatly reduced one. I have a neighbor who went solar with the same company and she says she isn’t getting a power bill, only a solar bill. So I think we are mainly at fault there because we didn’t have enough panels installed. But I think the company bears some blame there, and getting a better picture of energy usage would in my opinion fix this. So overall my too long, didn’t read version is that you need to do thorough research into whether it’s right for you, and how to go about it if so. Don’t go in uneducated, which I am embarrassed to admit, we did.
- Rocky | Advance, NC
The consulation, the design, the install all great no issues. The company that financed Palmetto/Lightreach is a nightmare to deal with. I have had nothing but issues, and each time I have called they will "escalate the situation" but then nothing happens. I call again ask to speak to a supervisor 1st time they're not available, all in a meeting, 2nd time, they're not available they all left for the day, 3rd time they're not available all in training..... and so on and so on. Today I got a name of a person that is suppossed to be handling my transition as we just sold our house, but I can not talk to him, He doesn't have a phone, or an email, or anyway of communicating with the outside world. The company that did my install and did my design and explained everything, Demand company, absolutely great.... their finance company that they partner with is literally the worst. So good luck if using them, and you actually need anything more than paying your bill.
- Misarisa | Simi Valley, CA
#5 - SunRun
Overview
Warranty
Reviews
Summary of SunRun
Sunrun heavily pushes and relies on Power Purchase Agreements (PPAs) and leasing options, which lock customers into long-term contracts. These agreements often come with annual price escalations, meaning customers pay more over time—something not always made clear upfront. On top of that, Sunrun’s heavy reliance on debt for growth, including its 2020 Vivint Solar acquisition, could be risky if the market shifts or solar demand slows down. If you’re looking for transparent pricing, no shady surprises, and full ownership of your system, Sunrun might not be the best fit.
Title
Equipment
Panels: Monocrystalline (unspecified) Inverters: SolarEdge Batteries: SolarEdge, Tesla
AZ, CA, CO, CT, FL, HI, IL, MD, MA, NV, NH, NJ, NM, NY, PA, RI, SC, TX, VT, DC, PR
Title
DIY Offering
No
Title
Years in Business
16 Years
Title
Financial Backing
Institutional Investors; The Vanguard Group, Orbis Allan Gray Ltd, and CIBC Private Wealth Group LLC.
#6 - Sunnova
Overview
Warranty
Reviews
Summary of Sunnova
Sunnova focuses mainly on solar leases and Power Purchase Agreements (PPAs), which lock homeowners into 25-year contracts. These deals often come with annual price hikes that can add up over time. On top of that, billing issues and unexpected charges have left some customers frustrated. If you sell your home before the contract is up, Sunnova does allow you to transfer the agreement to the new owner. However, the buyer has to meet specific credit requirements, and some things, like roofing loans, might not transfer over. This can complicate selling your home if you’re under a Sunnova agreement.
25-Year Sunnova Protect®, 10-15 Year Battery Manufacturer Warranty
Title
States of Operation
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY, DC, PR, GU, VI, MP, AS
Title
DIY Offering
No
Title
Years in Business
11 Years
Title
Financial Backing
Institutional Investors; Sylebra Capital LLC, BNP Paribas Asset Management Holding S.A., Erste Asset Management GmbH, Handelsbanken Fonder AB, and The Vanguard Group Inc.
25-Year Sunnova Protect™ Warranty
Covers all home solar system components, including maintenance, equipment repairs, and replacements, with labor costs included.
10-Year Roof Penetration Warranty
Protects against leaks or damages resulting from the installation process, ensuring the integrity of your roof.
Battery Warranty
For Sunnova +SunSafe® add-on batteries, a limited manufacturer warranty is provided for the term of your plan, either 10 or 15 years. While Sunnova coordinates all maintenance and repairs for covered parts, labor costs are not included.
Sunova is deceptive and misleading. I was promised a flat rate of $257 per month with enough solar coverage to meet my needs — I was even told adding an electric car wouldn’t change my rate. The only exception, I was assured, would be if I installed a pool. Now, month after month, my bills keep climbing higher. I’m shocked to find out I need to purchase an expensive battery and enroll in yet another program just to cover my nighttime usage — essentially paying an additional bill on top of what I’m already paying. This entire experience has been a nightmare. They lure you in with false promises, then lock you into rising bills and hidden fees with no real path to resolution. Don’t fall for it. They lie, trap you in a web of confusing policies, and make it impossible to get help. Save yourself the headache and stay far away from this company.
- E.P. | Woodbridge, NJ
I've been very happy with my service so far. Their customer service was very responsive and their rates are decent. I'm all for alternative renewable energy. I know there is a lot of negativity with sunnova, but if you knew how depleted the power grid is in Texas it's definitely a more sustainable source of energy to power all my needs
- Jim | Norwalk, OH
25-Year Maintenance and Repairs
Sunrun provides free maintenance and repair services for 25 years.
10-Year Roof Warranty
10-year roof warranty, covering any unlikely damage or leaks resulting from the solar installation process.
Performance Guarantee
Sunrun guarantees that your system will produce at least 90% of the estimated energy output over its lifetime.
Please do not hire them. Hire any other company. They will tell you anything you want to hear to sell you on their product. I have been going through problems since I hired them on April of 2024 and still not resolved. The salesman never got back to me, I had a customer service rep assigned and he never gets back to me. Company is absolute trash. I promised them I would leave bad reviews on any and every platform I can.
- Ryan B. | Tampa, FL
Everyone was polite . They cleaned up when the job was done and they explained what they added to my system.
- John P. | Fort Worth, TX
#4 - Palmetto
Overview
Warranty
Reviews
Summary of Palmetto
Palmetto Solar serves homeowners in 19 states across the U.S., in early 2025, the company secured over $1.2 billion to fund its LightReach program, which allows homeowners to install solar panels and storage systems with no upfront costs through Power Purchase Agreements (PPAs).
Customer feedback on Palmetto Solar is a mixed bag. Many customers appreciate the efficient installations and noticeable savings on energy bills, but some have faced frustrations with communication and delays. Moving forward, Palmetto’s success will hinge on its ability to stand out in a competitive market by offering fair pricing, excellent customer service, and reliable products.
Title
Equipment
Panels: Qcells and REC Alpha Pure Black Inverters: Enphase microinverters or SolarEdge inverters Batteries: Sonnen and Tesla
AZ, CA, CO, CT, FL, GA, IL, MD, NV, NH, NJ, NM, NC, PA, RI, SC, TX, UT
Title
DIY Offering
No
Title
Years in Business
13 Years
Title
Financial Backing
Palmetto's LightReach program is backed by $1.2 billion in investments from Morgan Stanley, Truist Bank, and other financial partners.
25-Year Product Warranty
25-year product warranty and a 25-year linear performance guarantee, ensuring panels maintain optimal efficiency over time.
12-Year Inverter Warranty
Standard warranty of 12 years, covering potential defects and ensuring reliable energy conversion.
12-Year Inverter Warranty
10-year warranty on installation quality, safeguarding against issues arising from the installation process.
Additionally, Palmetto offers the Palmetto Protect service, providing proactive system monitoring, maintenance, and support to maximize system performance and longevity.
I’ve had solar panels from Palmetto for a smidge under one year now. Late October 2023 install and early October 2024 review. I feel that overall my experience is a positive one, but there are several things I as a potential customer could have done better on, and a few the company could have done better on. First, the sales process. They’re not pushy. It was an efficient process from deciding to go with them until the panels were installed. And generally I am satisfied. However, one point of contention I have is they could have explained the rebate process better. We decided to go to solar because of a generous federal rebate which the salesman made it seem like we would be getting cash back which we could either put towards the cost of the system or keep. And come to find out, the rebate is in the form of a tax credit. Not a “discount” like we were led to believe. Furthermore, that tax credit only applies if you owe on your taxes. So if you’re getting a refund, you’re not able to take advantage of the credit. However, that credit does apply until it runs out (I think). Next up, they wanted an energy bill so they could estimate how many solar panels we would need. So we gave them our latest energy bill, which happened to be September and we hadn’t really used a large amount of energy. It would be far more helpful if they asked for a years worth of energy bills so they could get a more accurate picture of our households energy consumption. If they insist on going one bill, make sure you are giving them a bill with a lot of power usage so you are getting an adequate amount of panels installed. My next gripe ties directly into the last one; our energy bill is not zero as promised. We still get a bill from Duke power, albeit a greatly reduced one. I have a neighbor who went solar with the same company and she says she isn’t getting a power bill, only a solar bill. So I think we are mainly at fault there because we didn’t have enough panels installed. But I think the company bears some blame there, and getting a better picture of energy usage would in my opinion fix this. So overall my too long, didn’t read version is that you need to do thorough research into whether it’s right for you, and how to go about it if so. Don’t go in uneducated, which I am embarrassed to admit, we did.
- Rocky | Advance, NC
The consulation, the design, the install all great no issues. The company that financed Palmetto/Lightreach is a nightmare to deal with. I have had nothing but issues, and each time I have called they will "escalate the situation" but then nothing happens. I call again ask to speak to a supervisor 1st time they're not available, all in a meeting, 2nd time, they're not available they all left for the day, 3rd time they're not available all in training..... and so on and so on. Today I got a name of a person that is suppossed to be handling my transition as we just sold our house, but I can not talk to him, He doesn't have a phone, or an email, or anyway of communicating with the outside world. The company that did my install and did my design and explained everything, Demand company, absolutely great.... their finance company that they partner with is literally the worst. So good luck if using them, and you actually need anything more than paying your bill.
- Misarisa | Simi Valley, CA
#5 - SunRun
Overview
Warranty
Reviews
Summary of SunRun
Sunrun heavily pushes and relies on Power Purchase Agreements (PPAs) and leasing options, which lock customers into long-term contracts. These agreements often come with annual price escalations, meaning customers pay more over time—something not always made clear upfront. On top of that, Sunrun’s heavy reliance on debt for growth, including its 2020 Vivint Solar acquisition, could be risky if the market shifts or solar demand slows down. If you’re looking for transparent pricing, no shady surprises, and full ownership of your system, Sunrun might not be the best fit.
Title
Equipment
Panels: Monocrystalline (unspecified) Inverters: SolarEdge Batteries: SolarEdge, Tesla
Please do not hire them. Hire any other company. They will tell you anything you want to hear to sell you on their product. I have been going through problems since I hired them on April of 2024 and still not resolved. The salesman never got back to me, I had a customer service rep assigned and he never gets back to me. Company is absolute trash. I promised them I would leave bad reviews on any and every platform I can.
- Ryan B. | Tampa, FL
Everyone was polite . They cleaned up when the job was done and they explained what they added to my system.
- John P. | Fort Worth, TX
#6 - Sunnova
Overview
Warranty
Reviews
Summary of Sunnova
Sunnova focuses mainly on solar leases and Power Purchase Agreements (PPAs), which lock homeowners into 25-year contracts. These deals often come with annual price hikes that can add up over time. On top of that, billing issues and unexpected charges have left some customers frustrated. If you sell your home before the contract is up, Sunnova does allow you to transfer the agreement to the new owner. However, the buyer has to meet specific credit requirements, and some things, like roofing loans, might not transfer over. This can complicate selling your home if you’re under a Sunnova agreement.
25-Year Sunnova Protect®, 10-15 Year Battery Manufacturer Warranty
Title
States of Operation
AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY, DC, PR, GU, VI, MP, AS
Title
DIY Offering
No
Title
Years in Business
11 Years
Title
Financial Backing
Institutional Investors; Sylebra Capital LLC, BNP Paribas Asset Management Holding S.A., Erste Asset Management GmbH, Handelsbanken Fonder AB, and The Vanguard Group Inc.
25-Year Sunnova Protect™ Warranty
Covers all home solar system components, including maintenance, equipment repairs, and replacements, with labor costs included.
10-Year Roof Penetration Warranty
Protects against leaks or damages resulting from the installation process, ensuring the integrity of your roof.
Battery Warranty
For Sunnova +SunSafe® add-on batteries, a limited manufacturer warranty is provided for the term of your plan, either 10 or 15 years. While Sunnova coordinates all maintenance and repairs for covered parts, labor costs are not included.
Sunova is deceptive and misleading. I was promised a flat rate of $257 per month with enough solar coverage to meet my needs — I was even told adding an electric car wouldn’t change my rate. The only exception, I was assured, would be if I installed a pool. Now, month after month, my bills keep climbing higher. I’m shocked to find out I need to purchase an expensive battery and enroll in yet another program just to cover my nighttime usage — essentially paying an additional bill on top of what I’m already paying. This entire experience has been a nightmare. They lure you in with false promises, then lock you into rising bills and hidden fees with no real path to resolution. Don’t fall for it. They lie, trap you in a web of confusing policies, and make it impossible to get help. Save yourself the headache and stay far away from this company.
- E.P. | Woodbridge, NJ
I've been very happy with my service so far. Their customer service was very responsive and their rates are decent. I'm all for alternative renewable energy. I know there is a lot of negativity with sunnova, but if you knew how depleted the power grid is in Texas it's definitely a more sustainable source of energy to power all my needs
- Jim | Norwalk, OH
#7 - Elevation
Overview
Warranty
Reviews
Summary of Elevation
Elevation Solar operates in a few states, offering solar installations, energy efficiency upgrades, and smart home energy management—a solid mix of products and services. However, their lack of clear pricing makes it tough to gauge how competitive they really are on cost per watt.
While going with a local solar company might seem like a good idea, keep in mind that many smaller, regional providers have shut down in recent years. The bottom line? The “local” option isn’t always the safest choice.
25-Year Product Warranty, 25-Year Workmanship Warranty, 10-Year Roof Penetration Warranty, Optional 30-Year System Warranty through SolarInsure
Title
States of Operation
AZ, NV, TX
Title
DIY Offering
No
Title
Years in Business
10 Years
Title
Financial Backing
Elevation Solar is privately held and has secured venture capital backing. In March 2022, the company closed a Series B financing round led by Bernhard Capital Management Partners, LP.
25-Year Product Warrranty
Covers defects in the solar panels and other components, ensures replacement or repair of faulty equipment.
25-Year Workmanship Warranty
Covers issues related to installation, such as improper mounting or electrical connections.
10-Year Roof Penetration Warranty
Protects against leaks or damages caused by roof penetrations during the solar installation process.
SolarInsure Warranty (Optional)
Offers up to 30 years of complete system protection, including component-level monitoring to track system performance and coverage for repairs and replacements beyond standard warranties.
I found out much later after the fact that selling your electricity back to the grid is at a lesser rate than what you buy it from, so selling is basically out of the question. I also found out after the fact that the people who install the solar do not do good electrical work and left my "new" electrical panel with a number of errors and poor electrical work. I had to hire a separate electrician to come and fix their work to prevent exposed wiring and the constant housing blackouts... The salesman was super helpful but install took a long time and new the system had a number of errors and is unstable at best. Lately, they decided to make CURB, a an electrical monitoring system which was included at the time of install, a now subscription based service. Now I am down another slot in my electrical and will have to pay someone to come remove it.... 10/10 would recommend you look elsewhere for your solar needs.
- Jason | Mesa, AZ
Upon review of our home our power bill our roof structure and every other thing that they wanted to audit we felt like we made a good choice, that is until the installation was delayed throughout the entire summer, all the permits were failed more than three times, and then initial startup of the system and it only worked for 10 months. It's been 4 years and 68,000 later, and we still don't have a working system. Good luck trying to get someone to communicate with you. The only good person in that company is Juan, our experience with them has been nothing short but terrible if you want to pay a solar payment plus a power bill every month and still not have any type of working system or compensation for all the money you spend go with elevation. That is an honest review just like any other one that talks about the installation problems and issues ETC
- Markley | Goodyear, AZ
#8 - EnergyPal
Overview
Warranty
Reviews
Summary of EnergyPal
EnergyPal works as a solar broker, connecting homeowners to third-party installers and offering a variety of products and financing options. While they earn high marks for customer care during the sales process, with strong guidance and responsiveness, their lack of pricing transparency makes it hard to compare costs.
Instead of upfront pricing, customers rely on sales reps for quotes, which can be frustrating. Plus, warranties and post-installation service depend entirely on the installers they partner with. If you’re after transparency and consistent service, EnergyPal might not be your top pick, but credit where it’s due—they nail customer support!
Title
Equipment
Panels: Qcells, REC, Aptos, SEG Solar Inverters: Enphase Batteries: Tesla Powerwall, Enphase IQ, FranklinWH
Title
Warranty
Important Note: EnergyPal itself does not provide direct warranty coverage. Warranties are offered by the manufacturers and installers they partner with. EnergyPal advises customers to review the warranty terms provided by the selected manufacturers and installers to understand the coverage and any potential limitations.
Title
States of Operation
AZ, CA, CO, CT, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, NV, NH, NY, NJ, NM, NC, OH, OK, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, DC, WI
Title
DIY Offering
No
Title
Years in Business
10 Years
Title
Financial Backing
EnergyPal is privately held and has not publicly shared information regarding its investors or funding sources.
#9 - Trinity Solar
Overview
Warranty
Reviews
Summary of Trinity Solar
Trinity Solar, one of the oldest players in the solar game, just doesn’t stack up anymore. With no disclosed price per watt (PPW) and a reliance on sales reps, pricing is hidden behind a pitch. They offer solid panels and a reliable 25-year warranty, but customer care and installation experiences can vary. Bottom line? Trinity’s lack of transparency makes them frustrating to work with, and there are better options for straightforward pricing and a smoother process.
[Sales Associate/Project Manager] was wonderful in this whole process. he looked out for me every step of the way. Now I can't say there weren't hiccups in this process however it has been 6 weeks since the install and completion and he has still followed up and made sure things are still getting done. when I reached out to the company and had concerns, he would always answer and respond. he didn't always get me answers the same day, but he would at least reach out and show me he was still trying and that he didn't forget about me. when it comes to cost of the roof its comparable to most companies however, however what sets them apart is the warranty. the warranty is second to none its a crazy 25yr workmanship. they still reach out here and then to wish me a happy New year's and keep in touch along this process. Josh did me a good service for my home and I'm grateful the roof install was two days about 20 hours and the panel install was 8 hrs. I'm content with their services and even when I noticed and issue with the install everyone was extremely professional and direct about getting it fixed and moving forward.this whole process was quick aside from meeting with the Hoa. I will definitely be reaching out again if they still maintain this standard in the future!!
- Steven | Rockledge, FL
I been a costumer for 3yrs and it been nothing like I was told. My electric bill is still high. The 1st time I told them they said I needed more panels, mind you they did the first set of panels and said it was enough. Now I have two systems which means two bills on top of my high electric bill that they said would go away after the second system. That hasn't happened so now I feel like I'm being scammed. I will never refer you to anybody and hopefully this review will stop people from using Trinity solar.
- Jason G. | Hammonton, NJ
Manufacturer-Backed Warranties
As a broker, EnergyPal itself does not provide direct warranty coverage. Instead, the manufacturers and installers they partner with handle all warranty coverage. This means the details—like how long the warranty lasts and what it covers—can vary depending on the products and services you choose.
Disclaimer: EnergyPal reviews are limited and can be difficult to find. Notably, their public Google Reviews page appears to have been removed, and they now direct potential customers to curated reviews on their own website. Always do thorough research before choosing a solar company—don’t rely solely on a company-controlled narrative!
I attempted to use EnergyPal to get solar done for my home but after months of back and forth, I cut bait and will never work with this company again. Below I'll explain the key areas in which they utterly failed me. I started working with them in February '23 and ended up ending things in November of the same year.
They failed to get my project grandfathered in under the NEM 2.0 law, despite telling me via email that they had. There was a lot of time pressure early on in the project so that this could be achieved, and in June I was assured that we had. It wasn't until November that I was told that the project was not grandfathered in. When I asked why and what happened, they explained to me that they made an error in the paperwork. Great...
They failed to be an adequate facilitator between me and SunPower, the company whose equipment we were using for the project. This manifested itself in several ways, notably letting me know in November that I wouldn't be able to put the solar battery on the exterior of my house. I was consistent in stating that this was important to me throughout the middle and late stages of the project. Ultimately, the reason I wasn't able to do this was because I live within a mile of the ocean, but damn...they've known my address the whole time. Nobody thought to let me know until November?
They came to me with a $5,000 price hike just before we were supposed to start work. Their rationale made sense; I have a flat, rubber roof and they needed some extra materials to make that work. However, the way they went about it was shady as hell. One day, I got a phone call from a 3rd party saying they needed to get on my roof to check something out. When I asked why, they told me, "oh, it's so we can give an estimate to EnergyPal on how much this extra work is going to cost." This happened AFTER I was quoted for the 5 grand increase. So...did they just make that number up off the top of their heads?
Beyond those specific failures, I also had like 3-4 different project managers. No wonder the project was such a shitshow! These folks are nice enough to talk to on the phone, and the deal (initially) was good, but their consistent lack of understanding and follow-though made the relationship a nightmare that I'm glad to say is over. I couldn't imagine choosing anyone worse to put something on your roof that's supposed to be there for 20-30 years.
- Bryan R. | San Francisco, CA
#7 - Elevation
Overview
Warranty
Reviews
Summary of Elevation
Elevation Solar operates in a few states, offering solar installations, energy efficiency upgrades, and smart home energy management—a solid mix of products and services. However, their lack of clear pricing makes it tough to gauge how competitive they really are on cost per watt.
While going with a local solar company might seem like a good idea, keep in mind that many smaller, regional providers have shut down in recent years. The bottom line? The “local” option isn’t always the safest choice.
25-Year Product Warranty, 25-Year Workmanship Warranty, 10-Year Roof Penetration Warranty, Optional 30-Year System Warranty through SolarInsure
Title
States of Operation
AZ, NV, TX
Title
DIY Offering
No
Title
Years in Business
10 Years
Title
Financial Backing
Elevation Solar is privately held and has secured venture capital backing. In March 2022, the company closed a Series B financing round led by Bernhard Capital Management Partners, LP.
25-Year Product Warrranty
Covers defects in the solar panels and other components, ensures replacement or repair of faulty equipment.
25-Year Workmanship Warranty
Covers issues related to installation, such as improper mounting or electrical connections.
10-Year Roof Penetration Warranty
Protects against leaks or damages caused by roof penetrations during the solar installation process.
SolarInsure Warranty (Optional)
Offers up to 30 years of complete system protection, including component-level monitoring to track system performance and coverage for repairs and replacements beyond standard warranties.
I found out much later after the fact that selling your electricity back to the grid is at a lesser rate than what you buy it from, so selling is basically out of the question. I also found out after the fact that the people who install the solar do not do good electrical work and left my "new" electrical panel with a number of errors and poor electrical work. I had to hire a separate electrician to come and fix their work to prevent exposed wiring and the constant housing blackouts... The salesman was super helpful but install took a long time and new the system had a number of errors and is unstable at best. Lately, they decided to make CURB, a an electrical monitoring system which was included at the time of install, a now subscription based service. Now I am down another slot in my electrical and will have to pay someone to come remove it.... 10/10 would recommend you look elsewhere for your solar needs.
- Jason | Mesa, AZ
Upon review of our home our power bill our roof structure and every other thing that they wanted to audit we felt like we made a good choice, that is until the installation was delayed throughout the entire summer, all the permits were failed more than three times, and then initial startup of the system and it only worked for 10 months. It's been 4 years and 68,000 later, and we still don't have a working system. Good luck trying to get someone to communicate with you. The only good person in that company is Juan, our experience with them has been nothing short but terrible if you want to pay a solar payment plus a power bill every month and still not have any type of working system or compensation for all the money you spend go with elevation. That is an honest review just like any other one that talks about the installation problems and issues ETC
- Markley | Goodyear, AZ
#8 - EnergyPal
Overview
Warranty
Reviews
Summary of EnergyPal
EnergyPal works as a solar broker, connecting homeowners to third-party installers and offering a variety of products and financing options. While they earn high marks for customer care during the sales process, with strong guidance and responsiveness, their lack of pricing transparency makes it hard to compare costs.
Instead of upfront pricing, customers rely on sales reps for quotes, which can be frustrating. Plus, warranties and post-installation service depend entirely on the installers they partner with. If you’re after transparency and consistent service, EnergyPal might not be your top pick, but credit where it’s due—they nail customer support!
Title
Equipment
Panels: Qcells, REC, Aptos, SEG Solar Inverters: Enphase Batteries: Tesla Powerwall, Enphase IQ, FranklinWH
Title
Warranty
Important Note: EnergyPal itself does not provide direct warranty coverage. Warranties are offered by the manufacturers and installers they partner with. EnergyPal advises customers to review the warranty terms provided by the selected manufacturers and installers to understand the coverage and any potential limitations.
Title
States of Operation
AZ, CA, CO, CT, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, NV, NH, NY, NJ, NM, NC, OH, OK, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, DC, WI
Title
DIY Offering
No
Title
Years in Business
10 Years
Title
Financial Backing
EnergyPal is privately held and has not publicly shared information regarding its investors or funding sources.
Manufacturer-Backed Warranties
As a broker, EnergyPal itself does not provide direct warranty coverage. Instead, the manufacturers and installers they partner with handle all warranty coverage. This means the details—like how long the warranty lasts and what it covers—can vary depending on the products and services you choose.
Disclaimer: EnergyPal reviews are limited and can be difficult to find. Notably, their public Google Reviews page appears to have been removed, and they now direct potential customers to curated reviews on their own website. Always do thorough research before choosing a solar company—don’t rely solely on a company-controlled narrative!
I attempted to use EnergyPal to get solar done for my home but after months of back and forth, I cut bait and will never work with this company again. Below I'll explain the key areas in which they utterly failed me. I started working with them in February '23 and ended up ending things in November of the same year.
They failed to get my project grandfathered in under the NEM 2.0 law, despite telling me via email that they had. There was a lot of time pressure early on in the project so that this could be achieved, and in June I was assured that we had. It wasn't until November that I was told that the project was not grandfathered in. When I asked why and what happened, they explained to me that they made an error in the paperwork. Great...
They failed to be an adequate facilitator between me and SunPower, the company whose equipment we were using for the project. This manifested itself in several ways, notably letting me know in November that I wouldn't be able to put the solar battery on the exterior of my house. I was consistent in stating that this was important to me throughout the middle and late stages of the project. Ultimately, the reason I wasn't able to do this was because I live within a mile of the ocean, but damn...they've known my address the whole time. Nobody thought to let me know until November?
They came to me with a $5,000 price hike just before we were supposed to start work. Their rationale made sense; I have a flat, rubber roof and they needed some extra materials to make that work. However, the way they went about it was shady as hell. One day, I got a phone call from a 3rd party saying they needed to get on my roof to check something out. When I asked why, they told me, "oh, it's so we can give an estimate to EnergyPal on how much this extra work is going to cost." This happened AFTER I was quoted for the 5 grand increase. So...did they just make that number up off the top of their heads?
Beyond those specific failures, I also had like 3-4 different project managers. No wonder the project was such a shitshow! These folks are nice enough to talk to on the phone, and the deal (initially) was good, but their consistent lack of understanding and follow-though made the relationship a nightmare that I'm glad to say is over. I couldn't imagine choosing anyone worse to put something on your roof that's supposed to be there for 20-30 years.
- Bryan R. | San Francisco, CA
#9 - Trinity Solar
Overview
Warranty
Reviews
Summary of Trinity Solar
Trinity Solar, one of the oldest players in the solar game, just doesn’t stack up anymore. With no disclosed price per watt (PPW) and a reliance on sales reps, pricing is hidden behind a pitch. They offer solid panels and a reliable 25-year warranty, but customer care and installation experiences can vary. Bottom line? Trinity’s lack of transparency makes them frustrating to work with, and there are better options for straightforward pricing and a smoother process.
[Sales Associate/Project Manager] was wonderful in this whole process. he looked out for me every step of the way. Now I can't say there weren't hiccups in this process however it has been 6 weeks since the install and completion and he has still followed up and made sure things are still getting done... I'm grateful the roof install was two days about 20 hours and the panel install was 8 hrs. I'm content with their services and even when I noticed and issue with the install everyone was extremely professional and direct about getting it fixed and moving forward.this whole process was quick aside from meeting with the Hoa. I will definitely be reaching out again if they still maintain this standard in the future!!
- Steven | Rockledge, FL
I been a costumer for 3yrs and it been nothing like I was told. My electric bill is still high. The 1st time I told them they said I needed more panels, mind you they did the first set of panels and said it was enough. Now I have two systems which means two bills on top of my high electric bill that they said would go away after the second system. That hasn't happened so now I feel like I'm being scammed. I will never refer you to anybody and hopefully this review will stop people from using Trinity solar.
- Jason G. | Hammonton, NJ
Our Fully Vetted Comparison Chart
The Service Score provides a quick and reliable way to see how a company treats its customers, and it heavily influences their overall ranking. Companies like Project Solar, earn top grades (A+) because they excel in every category, while companies with lower scores are ranked accordingly to reflect their shortcomings.
The Service Score, plays a major role in determining each company’s overall letter grade (A, B, C, or D). It reflects how well a company performs in the critical areas of transparency, warranty, and customer care. These scores are then combined with other factors, like pricing and performance, to arrive at a final grade.
Our Fully Vetted Comparison Chart
The Service Score provides a quick and reliable way to see how a company treats its customers, and it heavily influences their overall ranking. Companies like Project Solar, earn top grades (A+) because they excel in every category, while companies with lower scores are ranked accordingly to reflect their shortcomings.
The Service Score, plays a major role in determining each company’s overall letter grade (A, B, C, or D). It reflects how well a company performs in the critical areas of transparency, warranty, and customer care. These scores are then combined with other factors, like pricing and performance, to arrive at a final grade.
Choosing a selection results in a full page refresh.